Customer's Testimonials
Customer's Testimonials with Installation Pictures
„I have just finished my major refit of my beloved Peterson Cutter 46 which was launched in 1979, I was on the hard stand for over 18months rebuilding every system and painting the entire boat to bring her back to as new condition, she is a classic sloop with all modern systems on board.
I researched long and hard and finally decided on the purchase of a Zen 50, I requested several quotes from suppliers and ended up purchasing from MAR nautic. Their customer service is world class, always answered my questions promptly and gave really good advice. Their website is very informative and they sell everything you will need to get your installation working. I am in an isolated part of Malaysia at the Rebak Island Resort and Marina, so shipping was always going to be a big factor. As it turned out we had local holiday delays and airline disruptions, not any fault of MAR nautic, and arrived packaged safely.
We had to do some pre-planning and mocked up the system as it was being installed under the main salon seat at the table. It was sharing the locker with a 16,000btu Marine AC unit, so we customised the plumbing and set a shared water in/out system as we only had one sea cock to share and the install was done in the water, as we are in the tropics, a plastic strainer with plastic mesh filter was used.
We installed the unit and turned it on and I was just amazed at the water quality for the first time running, we followed the instructions for commission and everything worked well, the biggest factor was the low power usage at around 255 watts on average. The solar panels were effortlessly running the water maker, no genset required. Thanks to Maja for all her help and to Schenker for creating this amazing ZEN 50 water maker."
Darren Thomas, SV Amaranta 2,
Schenker ZEN 50 12V, shipped to Langkawi, Malaysia, in March 2024
“Shortly after a convincing phone call about a possible water treatment system, I ordered a Schenker ZEN 150 230V from MAR nautic for our Princess 56 Fly motorboat. My wish to be self-sufficient in the future and to have to visit fewer marinas is now feasible, because I can now produce a good 300 to 400 liters of drinking water with 2-3 generator hours each.
The watermaker was placed on a free wall in the aft cabin. I converted an existing on-board outlet for the supply of seawater, and the water outlet is connected to an existing deck drain. This installation solution allows me to maintain the watermaker quickly and easily.
I was able to carry out the complete installation myself thanks to the top advice I received in advance on collection and the subsequent Facetime briefings from and with Dominique at almost any time of day :).“
Original statement in German
Stephan & Tatjana von Büren,
Schenker ZEN 150 230V, picked up in Liechtenstein in February 2024
“We came across ZEN products when we were looking for a watermaker. For us as Swiss people, it was a plus to have a sales representative so close by that we could visit directly, both for advice and to be able to collect the unit in person if necessary.
So we traveled to Eschen in October 2023 to meet Dominique and Maja. We felt very comfortable right from the start. After the first meeting, the choice was made for a ZEN 50 12 V. The planning and compilation of the individual components was completed promptly and we received a quote. After our OK, everything went smoothly and soon everything was done. I then collected the entire system in person in January 2024 and installed it on our Dufour 410 GL in March 2024. We will be in the water from May, and will then give an update from the field.
From the first contact to any outstanding questions during installation, we always received an immediate response - in short, the entire support process went smoothly. We very much appreciated the uncomplicated, yet highly professional manner.
So a big thank you to Dominique and Maja, we will certainly recommend you to others! And we are already looking forward to fresh, home-produced water!"
Original statement in German
Claudia & Markus Eller, SY Invia,
www.invia-sailingundsupport.ch,
Schenker ZEN 50 12V, picked up in Liechtenstein in January 2024
„For years, we did not consider a ‘watermaker’ as we assumed that the energy consumption and the complexity of the issue would exceed our benefit. In the end, we were convinced by the low energy consumption and compact design of the Schenker ZEN 30 and we set about planning the project. We found MAR nautic's offer on the internet and were impressed by the prompt response and friendliness of our supplier from the very first contact.
This service goes far beyond the sale. We were able to discuss the details of the fairly simple installation and commissioning with Dominique quickly, in a very knowledgeable and practical manner. The system has now been running smoothly for a few weeks and we are delighted to have another piece of independence on board. Using two 100W solar cells, we can operate the ZEN 30 directly. Many thanks to the MAR nautic team!“
Original statement in German
Britta Bolz & Jens Harms, JPK 39 FC “Lili”,
www.sylili.blogspot.com,
Schenker ZEN 30 12V, December 2023
„We ordered a Schenker Smart 60 system from MAR nautic. Our SY PEGASUS, a Nortwind 47, was moored off Nuku Hiva on the Islas Marquesas. With Dominique, everything was carefully and professionally planned and ordered down to the last detail. This was so reliable and thorough that we were able to take the system with us in various pieces of luggage on the plane and install it ourselves on site. It was like a miracle and everything really worked out perfectly. Absolutely everything was included and nothing, absolutely nothing was missing. You could hardly plan and prepare an installation any better!
The watermaker has now been in use for almost 5 months without any complaints and we are extremely satisfied and happy, and are very grateful to have such a competent and helpful contact person at all times, even after the installation."
Original statement in German
Jochen Knie, SY Pegasus,
Schenker Smart 60 12V, shipped to Spain in November 2023
Installation pictures coming soon
"My Hallberg Rassy 37 doesn't excel in terms of storage space, it has other qualities. The watermaker had to make way for ½ of the gray water tank. It's amazing how little space the system can be installed in. The storage space for drinking water bottles is now empty. I have gained space. Dominique and his crew are always on hand to help and advise me, which I really appreciate. The installation of the watermaker became a matter close to my heart. MAR nautic and Dominique have a high level of expertise and make no compromises when it comes to quality. Together with the friendly approach from the first telephone contact, the result is a coherent picture."
Original statement in German
Jürg Landolt, Skipper Adora,
Schenker ZEN 30 12V, picked up in Liechtenstein in September 2023
Ongoing installation of ZEN 30 12V aboard Adora
“We can no longer imagine a long voyage without a watermaker. We've been living our dream since mid-2023. A sabbatical on board our Jeanneau Sun Odyssey 43 DS. Already while planning our trip around the world, it was clear to us that we wanted to be as self-sufficient and sustainable as possible. Therefore, the installation of a watermaker was also on the agenda for the refit of our boat. Sailing friends recommended MAR nautic to us. We also quickly realized that MAR nautic offers competent, individual, super-friendly and personal customer service! That is a real rarity these days. Many thanks to Dominique for your help and advice! From the offer to the purchase, including collection on site, to the subsequent installation, you helped us a lot.
Our Schenker ZEN 30 is compact, relatively easy to install, and it produces just enough drinking and everyday water for our crew of 2. We love the luxury of not having to carry water bottles and the freedom of not having to go to harbors or marinas to fill up with water."
Original statement in German
Janine & Michael, SV SEVEN,
www.sailing-seven.com,
Schenker ZEN 30 12V, picked up in Liechtenstein in August 2023
“Dominique and Maja are an unbeatable team. They both have a wealth of knowledge about Schenker watermakers. The advice is right and thanks to the adaptation of the system to the individual conditions of the boat, successful operation is guaranteed. Thanks to the complete set supplied, installation is also feasible for non-professionals and the support is unique. Same-day support whenever possible. Thanks to your swift action, we were able to start our Pacific crossing without delay and with last-minute troubleshooting. I would therefore always recommend you and the Schenker watermakers to others.“
Original statement in German
Luca Comba from the Ocean Fellows, SV Jaleo Primero,
www.ocean-fellows.ch,
Schenker ZEN 50 12V, shipped to Switzerland in June 2023
„We have been looking for a watermaker for our boat at trade fairs and on the internet. At some point, we found your website and received an offer from you. We visited you in Eschen and were already impressed by your friendly manner and competent advice. We were able to take the watermaker and all the accessories with us straight away. I was able to count on Dominique's support at all times during the subsequent installation of the ZEN 50 watermaker on our boat. During a virtual tour of our boat and the installation of the unit, he showed me some improvements, which I was then happy to implement.
I would like to express my praise and heartfelt thanks to these two great people for all their support and recommend anyone who is interested in a watermaker to contact them.“
Original statement in German
Gaby & Sandro Stolz, SY Gasani,
Schenker ZEN 50 12V, picked up in Liechtenstein in June 2023,
installation accessories shipped to Greece
"We love our ZEN! We have been traveling with our Paikea since July, have crossed the Mediterranean, sailed via the Canary and Cape Verde Islands to the Caribbean and every few days our Schenker ZEN 30 supplies us with fresh service and drinking water. There's not much to say, it simply works great, is easy to use and consumes relatively little power. An absolutely ingenious and now indispensable device.
"Our entire contact with MAR nautic was just as brilliant. From the first phone call to long after commissioning, the service was simply perfect. Very comprehensive advice, great support with the detailed planning (via video call), a detailed briefing on collection and, last but not least, quick help after I damaged a small part during assembly. In all of this, you can tell that they both know a lot about long-distance sailing and their products. Every question was answered very competently. They also recommended useful accessories, such as sufficient filters for the duration of the planned trip and the tank connection and tester kit, which is a perfect addition. This makes it easy to choose at any time whether the drinking water produced is filled into bottles via a separate tap or fed into the tank.
"We can't think of anyone better to buy a watermaker (and we had contact with several suppliers at the time). And the best thing is that you don't pay extra for this comprehensive service and advice. The prices are very competitive."
Original statement in German
Barbara & Thomas, SV Paikea,
Schenker ZEN 30 12V, picked up in Liechtenstein in May 2023
"We decided to buy a watermaker after we have been sailing our boat for 5 years now. We got a great offer for a Schenker ZEN 30 from MAR nautic and realized already in the first telephone conversation that we are in the right place. We received very individual advice from Dominique and were able to place a complete, well prepared order. After a relatively short time, the package reached us in French Polynesia and we were surprised that really all the individual parts were perfectly labeled in the package down to the smallest detail, so that we actually only needed some tools for installation. The watermaker worked right away and we now enjoy the luxury of good drinking water on board."
Original statement in German
Katrin & Hans Gliem, SY Esmeralda,
www.esmeralda-unterwegs.de,
Schenker ZEN 30 12V, shipped to Hiva Oa, French Polynesia, in February 2023
Arrival of watermaker in Hiva Oa
Installation by Hans & Katrin Gliem
"Extraordinarily uncomplicated, efficient, courteous, thinking ahead and personal, that's how we experienced the cooperation with Dominique from MAR nautic. He supported us at all times and very competently via WhatsApp in all matters and this before, during and after the installation! More than just a supplier: an installation partner as you would wish to have it."
Original statement in German
Philippe & Sandra Ochsenbein, SV ULANI,
www.ulani.net,
Schenker ZEN 30 12V, shipped to Langkawi, Malaysia, in November 2022
Installation by Philippe & Sandra Ochsenbein
"We have experienced MAR nautic as a competent, reliable and helpful partner also during after sales service. A combination that means trust and security. Therefore our conclusion: Highly recommended."
Original statement in German
Fam. M. from Switzerland,
Schenker ZEN 50 12V, shipped to Switzerland in March 2022
Installation by Fam. M.
Customer's Testimonials
"We bought a Schenker ZEN 30 24V watermaker for long distance sailing. Before the purchase, we were able to inspect all the components on site and received competent advice from Dominique in a very personal and courteous manner. We were also in contact by phone or WhatsApp during the installation and, in the event of problems, a solution was found quickly and competently, which was then successfully implemented. We can highly recommend MAR nautic and would use their services again at any time.
Original statement in German
Uschi & Martin, SY PEU A PEU II,
Schenker ZEN 30 24V, March 2023
"I was able to meet them in Liechtenstein before the order was placed. Great advice, all components could be viewed on site, so we found the perfect system for our ship - the Schenker ZEN 50, with which we are very satisfied. We were always in contact during the installation and so self-installation was no problem. We would buy from MAR nautic again."
Original statement in German
Ute & Markus, SY Okeanos,
www.sailingokeanos.com,
Schenker ZEN 50 24V, picked up in Liechtenstein in March 2023
"Thank you both for such excellent service throughout - from the order to the first cup of water 🤩👏👏
You come with our best recommendations."
S/Y Blue Sunshine,
Schenker ZEN 50 12V, shipped to Povoa de Varzim, Portugal, in September 2022
"We appreciate the very fast responses and reaction times. Waiting for spare parts on long voyages takes a lot of patience, that's not the case with MAR nautic! They act quickly, reliably and have a good delivery service around the world. A partner as you need it: personal, uncomplicated, flexible and of course competent.
Original statement in German
Nelly & Allan Schumann, SY Meerla,
www.meersegeln.ch,
Various accessories, shipped to Curaçao and Switzerland
"Top customer service! If Schenker, then with MAR nautic. The project is talked through with you, all the extra parts are available and during installation we were always able to contact Dominique. Without this service we would have spent hours looking for all the parts for the installation at some "chandler". Just the way you want it - dedicated, competent and personal."
Original statement in German
Michel & Leonie, SY Tacum,
Schenker ZEN 30 12V, shipped to Switzerland in October 2022
"I have really enjoyed ordering gear with MAR nautic. The responses are very fast, as well as the shipping. Maja always makes herself available to understand what I really need, and how best to help me. The service is thorough and very competent."
Original statement in French
Emeline, SY Ribouldingue,
Katadyn PowerSurvivor PS40, shipped to Tahiti, French Polynesia, in August 2022